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Never Split the Difference
- Negotiating as if Your Life Depended on It
- Narrated by: Michael Kramer
- Length: 8 hrs and 7 mins
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Never Split the Difference
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Summary
Brought to you by Penguin.
THE HUGE INTERNATIONAL BESTSELLER
A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.
Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.
Critic reviews
"Riveting." (Adam Grant)
"Stupendous." (The Week)
"Brilliant." (Guardian)
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What listeners say about Never Split the Difference
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Overall2 out of 5 stars
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Performance3 out of 5 stars
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Story2 out of 5 stars
- Anonymous User
- 15-12-19
Full of stories but difficult to make practical
I enjoyed the voice of the narrator of this audiobook, but found the content was not very helpful. There are a lot of very in-depth examples from the author’s work as a hostage negotiator. Unfortunately, the practical application of these into specific strategies and transferable everyday situations is rather limited. I listened to this book to help me prepare for a salary negotiation and after several hours of listening did not feel that I had any particular strategies to apply.
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73 people found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Lindsay Macvean
- 06-08-19
Revolutionary for my life
From changing the way I talk to my partner, turning a usual argument into a loving exchange. To getting me everything I have ever wanted and avoiding the wimp deal where I just accept what I am offered.
This book is changing me life. I have listened to it and bought the hard copy and turned it into a complete system for every conversation I have.
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66 people found this helpful
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Overall5 out of 5 stars
- umer
- 29-10-19
changed my life
ever feel you are always obliged to answer something? or always feel like you always get a bad deal and think back later and ask yourself "i wish i said that!"?
This is the book for you. The idea of speech mirrors, emotional labels combined with calibrated questions has allowed me to understand how people use language in order to influence perspectives and always make sure i get the answers to my assumptions.
unbelievable read. 5 stars
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33 people found this helpful
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Overall4 out of 5 stars
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Performance5 out of 5 stars
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Story4 out of 5 stars
- Mike
- 21-12-19
Solid book, probably better on paper
The first few moments of the book feel a bit off, but it's worth waiting. After the initial sales pitch of his methods, the author gives what seems to be a rather sensible, if dramatic, list of techniques to get the most out of negotiations. It is not life changing, and a bit confusing at times, but definitely will teach you a few things. Performance itself was great, no issues there. Unfortunately, the nature of this kind of book is that I'd always prefer a physical copy to refer to afterwards.
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23 people found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- The Karmacist
- 25-09-19
Must read!
Very practical and useful techniques delivered in an engaging tone. Very interesting examples used ranging from daily office life to nail biting hostage situations
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16 people found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Ahmed Rehan
- 10-11-19
Fantastic listen. Knowledge packed!
As a business owner, the skills to negotiate a good deal are priceless. The author’s life experience and depth on negotiations are very apparent throughout this book. The stories are engaging and packed with knowledge.
Great listen. Highly recommended.
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13 people found this helpful
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Overall2 out of 5 stars
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Performance3 out of 5 stars
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Story2 out of 5 stars
- Anonymous User
- 14-03-20
Teaches little, suggests bad practices
The contents of this book have very little statistical or scientific backing. It's entirely anecdotal and not at all informative.
When I got to the chapter on how you should not accept no as an answer (something any decent parent teaches their children is completely wrong - no always means no!) I gave up. It began to sound a little rapey.
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10 people found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Belea Simion
- 01-09-20
book I used to increase my salary
i skipped a few years of promotions by applying the advice in it to the.
read it three times.
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9 people found this helpful
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Overall3 out of 5 stars
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Performance3 out of 5 stars
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Story3 out of 5 stars
- Jay Ball
- 20-05-20
Good listen but too much waffle
Good book and some great parts you can take out of it - however I felt there was too much related parts to the writers FBI days of hostage negotiations and too little real life negotiation examples or tips.
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8 people found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story4 out of 5 stars
- Tom
- 12-11-19
Some gems to try in negotiations
There are undoubtedly some great tidbits of advice for negotiation strategies to be found in this book and overall I thought it was a useful, fairly easy listen. I do wish that there had been more shared on the science behind the tactics as you just get a touch of that and have to believe that there is much more to it.
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6 people found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Stuart Browne
- 21-11-20
Utterly brilliant
I’ve spent 25 years devouring book and I took more from this than most. It’s in my top 3. And, having applied some of the principles, I can attest that the work. One of my best finds of 2020.
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3 people found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Hector Martinez Salino
- 05-08-20
Mindset Changing Book
The way this book is structured, allows for quick implementation to your day to day life. This book removes the complexity of negotiation and constitues a recipe of techiques that anyone can use right out of the box. The big take away for me was to learn the power of NO.
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2 people found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Terrence
- 05-01-20
Great read and insightful
I really enjoyed the book and enjoyed the narration. The book kept me engaged and I realized that some of my colleagues had already used some of these tactics on me in various scenarios. I look forward to practicing the testing the methods described in the book.
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2 people found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- C. K. Jaidev
- 20-03-20
Superbly conceived book that's a practical guide
This is one of the best books that I have ever come across on the subject of negotiation. I am generally predisposed to not negotiating at all or well or giving in easily to other negotiators (tough or even not so tough ones). This book changed the way I think about negotiating by making it a game that I can look forward to whenever I have to negotiate. Moreover, we negotiate almost everyday in every other activity we undertake. This book therefore assumes enormous significance. I wish I'd gone through this book earlier. It would have made a big difference to me. The highlights of the book are various simple tools to help one negotiate much better. These are embellished by real life examples, some of them done step by step to back up the tools. I started using the techniques as I was reading the book and found them to be effective. A great read/listen for someone who'd like to up his/her negotiating skills.
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1 person found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Amazon Customer
- 27-11-19
Amazing book on negotiation
Never split the difference shares valuable insights from decades of negotiation experience.
Techniques such as mirroring, labelling emotions, tactical empathy, and calibrated questions will forever be in my future negotiation arsenal.
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1 person found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Cagatay ELMACI
- 08-08-23
Fantastic Resource
Tons of knowledge and experience has been compressed in 7 - 8 hours. Listened it 3 times. It was awesome. Highly recommended!!!
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Amazon Customer
- 20-07-23
A Tool for Life!
I am quite sensitive and reactive. My boyfriend once called me belligerent because of the way I react. This book has taught me to pause… to consider other people’s world views and respond thoughtfully instead of emotionally. I haven’t absorbed all the lessons in this book, and will most likely need to reread it but it has afforded me the opportunity to respond mindfully and removed much anxiety. Thank you Chris Voss.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Tosin Komolafe
- 05-01-23
Excellence with awesomeness
I will need to listen and read this book again. Some much to use from daily minute issues to complex business, relationships and life and death situations. Thank you, Chris Voss. I see so many breakthroughs and wins in negotiations ahead of me.
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Overall5 out of 5 stars
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Story5 out of 5 stars
- Max
- 25-11-22
Useful negotiating skills
Tips and tricks to improve your negotiating skills, I realized that I have been already doing many of the mentioned techniques , however after breaking down each technique and explaining why it actually works, I started using them on daily basis
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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- André Paraskeva
- 23-11-22
Absolutely mind opening!
I simply cannot recommend this book enough.
Chris Voss has figured it out!
The journey of knowledge starts now!
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