It’s a world of happiness and friendship, but also violence and poverty. Now that Dolly runs the Daydream Gin Palace on Gin Barrel Lane, she can finally control her own destiny, but sometimes fate still plays its hand. Keen to expand her empire, Dolly and Jack take on a new pub, but they are in for a shock when a foul smell in one of the bedrooms turns out to come from a body hidden in the wall. As the police hunt for their suspect, rumours abound, spread by the local urchins - happy to be used as runners for a little bit of food and a coin or two. 

In two run-down houses, at the side of a barren Black Country heath, live six children with no family but each other. Abandoned or orphaned, every day is a fight to find food and keep warm. But they are determined to stay free of the clutches of the workhouse and the horrors that would face them if they were ever torn apart. Dora Parsons lives with her mother, Mary, and her evil grandmother, Edith. Edith’s house may be comfortable and warm, and food is plentiful, but every day, Dora suffers at the hands of her spiteful gran.

When Cara Flowers' beloved grandmother dies she leaves not only an enormous fortune, but also a huge responsibility - to find their estranged family. Cara's quest leads her to the doors of the imposing Bilston workhouse. Shocked by the appalling conditions, Cara vows to find a way to close the workhouse and rescue its residents. Fraught by countless hurdles, her mission becomes personal; what has her missing mother got to do with the looming workhouse?

The Fitch children are finally safe, after they and their friends were rescued from the grim orphanage, Reed House, by Minnie and Billy Marshall. Their children’s home, Marshall’s, is full of love and laughter and a world away from their terrible ordeal of being sold to Una Reed for five shillings. There are many more children who still need a home, especially in a world where the workhouse is the last option for desperate families and so Minnie makes it her mission to build Marshall’s into a refuge for all the waifs and strays.

Life is tough for Ella Bancroft. After her father, Thomas, is wheelchair-bound by an accident at the tube works, the responsibility for keeping a roof over their head falls to Ella. Ella’s mother died when she was 10, and her sister, Sally, lives with her no-good, work-shy husband Eddy, so is no help at all. If she and her father are to keep the bailiffs from the door, then Ella must earn a living. But Ella is resourceful as well as creative and soon discovers she has a gift for millinery.

Warwickshire, 1875 Emerald Pritchard has lived a privileged life with her parents and her younger sister, Abigail, in the stately Astley House on the outskirts of Nuneaton. But all that suddenly changes when her father disappears leaving the family in debt. They are forced to throw themselves on the mercy of Emerald's uncle who begrudgingly allows them to live in a small cottage within the grounds of his farm. 

Dorset, 1876. When young Beatrice Cullen shows up in the local church with her illegitimate child in her arms, Reverend Michael Redfern takes it upon himself to help her. He finds her daughter, Lily, a home with a kindly couple. But when, at the age of nine, Lily loses her adopted parents, she is forced to live with her awful aunt, Doris, and cousin, Jez, who treat her no better than a slave. Lily can only seek solace in her dream of one day escaping her aunt and becoming a seamstress.

Christmas Eve, 1909. When 11-year-old Lily Larkin is left to fend for herself in an East London workhouse after her dying mother is taken to an infirmary, her future looks bleak. Once she is separated from her twin brother, Davy, her childhood hopes seem to shatter. But Lily's fierce spirit - along with her beloved new friends - help her to endure the miserable drudgery of life at South Grove Workhouse and its cruel supervisor, Miss Fox.

All Mary wants to do is protect her family. But how can she, when their father keeps tearing it apart? Grieving for their mother and abandoned by their father, Mary and her siblings seek refuge at the foundling school. But the school has its own struggles, short-staffed since Hilary married. When the nuns hire Mary's father, and he arrives with the pregnant 16-year-old he left their mother for, Mary's newfound world is shaken. Can she make a new life for her siblings when their father is set on disrupting it? 

A life of poverty in a cramped pit cottage is all that 17-year-old Ruby Dinsdale has known. Even with her father and younger brother working at the coal mine, money is tight. Her mother, Mary, is skilled at stretching what little they have, but the small contribution Ruby makes from her job at the local pub makes all the difference. So when Ruby is sacked, and Mary becomes pregnant again, the family's challenges are greater than ever. When charming Miner Gordon begins to court Ruby, it seems as though happiness is on the horizon.

Yorkshire Dales, 1850. As a terrible storm rages, Annabelle Wallis is shocked to find a distressed young woman at her cottage door, heavy with child. Moments later a baby girl is born. But by dawn, the mother has vanished, leaving behind the helpless child wrapped only in a silk peacock shawl. When news spreads that Lady Eliza Hartley, sister to a wealthy estate owner, has been found dead, Annabelle realises the terrible secret she has stumbled on. Terrified she’ll be blamed for Eliza’s death, Annabelle flees to the slums of York, where she plans to raise the orphan as her own.

In the aftermath of the General Strike, times are tough for coal miners and their families. When Cally loses her beloved mum, she hopes her father will comfort her. But instead she soon acquires a cruel stepmother, and Cally begins to fear that she is on her own. Through uncomfortable years in service, to a terrifying brush with the streets, through hard work and determination, Cally finally finds a place for herself. She even trusts enough in the future to create her own family, despite being abandoned by her own. 

London, 1910. Lily is 10 years old when she realises her grandmother, a washerwoman, is seriously ill. She's determined to do what she can to help and keep her grandmother's illness a secret - even from her beloved twin, Artie. When tragedy strikes and the twins are faced with the prospect of a workhouse or an orphanage, a benefactor offers to take Artie in and educate him. All Artie's needs will be taken care of - but the gentleman has no use for a girl. As the orphan twins grow up and take different paths, their new lives are beyond anything they could have imagined. 

Shocked beyond measure at her wrongful imprisonment, Phoebe Pardoe finds it hard to adjust to the harshness of life in the infamous Handsworth Prison. She struggles to maintain her unconquered spirit, little suspecting that her arrest is the work of her jealous Aunt Annie. Phoebe has a guardian angel in the form of Sir William Dartmouth, who eventually engineers her release. But even so, cruelly disinherited, Phoebe must strive to make a living for herself in a man's world.

As a small child, Nellie Peace was always dreaming but sensed her mother’s rejection. Abandoned and sent into service at Beaumont House at an early age, Nellie is lost and alone until she meets the unpredictable and reclusive artist Lucas Harrington and falls in love with him. This unlikely association between master and servant is encouraged by Lucas’ gentle-natured Aunt Alice, as Lucas sees something unusual in Nellie and is compelled to paint her. Broken promises lead to inevitable heartbreak, and Nellie flees Beaumont House in disgrace for London.