Listen free for 30 days
Listen with offer
-
How to Manage Difficult People
- Proven Strategies for Dealing with Challenging Behaviour at Work
- Narrated by: Alan Fairweather
- Length: 4 hrs and 32 mins
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.
Add to basket failed.
Please try again later
Add to wishlist failed.
Please try again later
Remove from wishlist failed.
Please try again later
Adding to library failed
Please try again
Follow podcast failed
Unfollow podcast failed
£0.00 for first 30 days
LIMITED-TIME OFFER
99p for the first 3 months
Offer ends May 1st, 2024 11:59PM GMT.
Terms and conditions apply.
£7.99/month after 3 months. Renews automatically.
Pick 1 audiobook a month from our unmatched collection - including bestsellers and new releases.
Listen all you want to thousands of included audiobooks, Originals, celeb exclusives, and podcasts.
Access exclusive sales and deals.
£7.99/month after 30 days. Renews automatically. See here for eligibility.
Pick 1 audiobook a month from our unmatched collection - including bestsellers and new releases.
Listen all you want to thousands of included audiobooks, Originals, celeb exclusives, and podcasts.
Access exclusive sales and deals.
How to Manage Difficult People
Narrated by:
Alan Fairweather
Buy Now for £11.99
No valid payment method on file.
We are sorry. We are not allowed to sell this product with the selected payment method
Pay using card ending in
By completing your purchase, you agree to Audible's Conditions of Use and authorise Audible to charge your designated card or any other card on file. Please see our Privacy Notice, Cookies Notice and Interest-based Ads Notice.
Listeners also enjoyed...
Summary
Dealing with difficult people—from awkward customers at work to irritating neighbors at home—is a challenge many people face on a day-to-day basis. This book will show you how to:
- Defuse and deal with difficult customers, both on the phone and face-to-face.
- Manage problems with colleagues in the workplace, including a manipulative boss.
- Handle difficult day-to-day interactions with any people we come into contact anywhere.
- Identify and manage behaviors that can turn a person into a "problem".
- Improve necessary listening and communication skills.
- Increase self-confidence and develop rapport-building skills.
This book contains some proven techniques for managing yourself, as well as managing difficult people. If you gain a better understanding of yourself, build your confidence, and use these techniques, then you’ll make your life a whole lot easier.
©2000, 2014 Alan Fairweather (P)2023 Alan Fairweather