• Poor Customer Service! Who in the Hell Hired Them?

  • Jun 25 2024
  • Length: 33 mins
  • Podcast

Poor Customer Service! Who in the Hell Hired Them? cover art

Poor Customer Service! Who in the Hell Hired Them?

  • Summary

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    Who would have guessed that before he became our beloved Commander Drew Brown, he was a young civilian who ran an after-hours, fancy-schmancy nightclub that attracted the rich and famous in New Orleans.


    Customer service varies a lot depending on the business. Companies like American Express, Apple and Chick Fil-A rank at the top of the list while lesser brands rank very low. The selection and training process of the successful companies are largely responsible for the consistency of high performing employees who display a can-do attitude regardless of the situation.


    The passing of the a man considered by many to be the greatest baseball player that ever lived, Willie Mays, marks the end of an era in professional sports where supreme athletic performance was not muted even under harshest of social conditions in the country. In addition to being a Korean War veteran Willie Mays always had a smile on his face, a good word for everyone, and moved about with a calm demeanor and quiet confidence.


    One of the most effective tools to address mental illness and the stress that plagues modern society is the use of dogs. Canines have been introduced as four-legged therapists to serve people in a wide array of environments ranging from elementary schools to Navy aircraft carriers at sea, with stunning results.


    Chronic Traumatic Encephalopathy or CTE as it’s known is a concern for everyone participating in certain sports, especially football. Repeated head-to-head collisions can have disastrous consequences over the long term. Fortunately, new headgear is being developed to help lessen the damage caused by such collisions thereby making a violent sport less damaging. Meet a wingman who willingly retraced his path through uncharted wilderness to rescuers to help recover someone close to him in desperate need of being rescued.


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