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Reza Soudagar

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Reza Soudagar has more than two decades of experience in business consulting, IT strategy, and the development of customer relationship management (CRM) solutions. He held senior leadership positions at Accenture and Oracle, serving clients in high-tech and communications industries, and was responsible for a number of products in Oracle’s CRM suite. Currently, Reza is an executive in SAP’s global marketing unit and focuses on customer experience. Reza has a bachelor’s and master’s degree in Electrical Engineering from the École Polytechnique Fédérale de Lausanne and completed an executive education program at Harvard Business School.

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The Customer Experience Edge

Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

By: Reza Soudagar, Vinay Iyer, Volker Hildebrand

Narrated by: Bruce Miles

Length: 8 hrs and 44 mins

Release date: 10-08-21

Language: English

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