Modern Performance Management

There's a bewildering array of management tools out there. And they all promise to help you excel at the toughest parts of your job: defining your organization's strategic direction, managing customers and costs, and boosting workforce performance. But just 30 percent of these tools deliver as intended. Why? As Jeremy Hope and Steve Player reveal in Beyond Performance Management, while many tools are sound in theory, they're misused by most organizations. For example, executives buy and implement a tool without first asking, "What problem are we trying to solve?"

Modern employees are tired of command and control management. Employees are looking for personal growth, purpose, and a different lifestyle than prior generations of employees. These employees are in a market where they can have flexibility in how and where they work. They want and can demand choices in the work environment.