Showing results by narrator "Jonathan Yen" in All Categories

With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there—the "partners"—and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to reach out to entire communities, listen to individual workers and consumers, and seize growth opportunities in every market. Filled with insider stories, eye-opening anecdotes, and solid strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today.

Learn how to be a professional brewmaster. Everything you need to recreate iconic beer recipes is available in this impactful beer-making book, including facts to enhance your new skills. Dive into the brewing culture that has shaped the drink that we know and love today through informative beer history facts to take inspiration from. From the first hop garden to modern advances, you'll not only find a new appreciation for international beer, but also enjoy a glass of delicious history.

An airplane lands at a desolate airport in a remote Colorado ski town. Onboard, Dr. Lyle Martin, a world-class infectious disease specialist, is brusquely awakened to shocking news: Everyone not on the plane appears to be dead. A lethal new kind of virus may have surfaced, threatening our survival, and now Martin - one of the most sought after virologists on the planet until his career took a precipitous slide - is at the center of the investigation.

Colonel Tiso's account offers unique insights into the challenges of planning the Iraqi campaign and the intricacies and challenges of multinational service through the lens of his assignments as a war planner at U.S. Central Command, Senior Military Adviser of the Arab Peninsula Shield Force and the Polish-led Multinational Division (Central-South), and Chief of Staff and Deputy Chief of Staff for Operations (C-3) of the Coalition Military Assistance Training Team tasked to develop the New Iraqi Army.

On July 4, 1999, in the Boundary Waters Canoe Area Wilderness, a bizarre confluence of meteorological events resulted in the most damaging blowdown in the region's history. Gunflint Falling tells the story of this devastating storm from the perspectives of those who were on the ground before, during, and after the catastrophic event.

Beware Euphoria uncovers the roots of America's moral obsession with drug regulation, offering a lively and fascinating history of the nation's racialized fear of intoxication. Challenging the idea that early anti-drug laws in the United States arose from racial animus, George Fisher instead shows in textured detail how United States drug laws were driven by a deep-seated cultural taboo against euphoria and a preoccupation with white moral integrity.

Gunflint Burning is a comprehensive account of the dramatic events around the Ham Lake fire of 2007, one of the largest wildfires in Minnesota history. In sharp detail, Cary J. Griffith describes the key events of the fire as they unfold, transporting listeners to the front lines of an epic struggle that was at times heroic, tragic, and sublime.

America was built on white pine. From the 1600s through the Civil War and beyond, it was used to build the nation's ships and houses, barns, and bridges. Yet this popularity came at a cost: by the end of the nineteenth century, clear cutting had decimated much of America's white pine forests. In White Pine, ecologist and writer John Pastor takes listeners on walk through history, connecting the white pine forests that remain today to a legacy of destruction and renewal.

God of Sperm tells the remarkable story of Dr. Cappy Miles Rothman, the son of notorious gangster Norman "Roughhouse" Rothman, who went on to become a trailblazer in the field of reproductive medicine.

Religion-related violence is the fastest spreading type of violence worldwide. Attacks on religious minorities follow a clear pattern and are preceded with early warning signs. Until now, such violence had no name, let alone a set of policies designed to identify and prevent it. A unique attempt to create a new moral and legal category alongside other forms of persecution and mass murder, Religicide explores the roots of atrocities such as the Armenian Genocide, the Holocaust, the Bosnian war, and other human rights catastrophes.

How the World Listens explores our everyday and professional interactions with sound. The book aims to uncover the human relationship with sound across the world and to reveal practical ways in which a better understanding of listening can help us in our daily lives.

The origin story of barbecue is a popular topic with a ravenous audience, but commonly held understandings of barbecue are often plagued by half-truths and misconceptions. From Barbycu to Barbecue offers a fresh new look at the story of southern barbecuing. Award winning barbecue cook Joseph R. Haynes sets out to correct one of the most common barbecue myths, the "Caribbean Origins Theory," which holds that the original southern barbecuing technique was imported from the Caribbean to what is today the American South.

With authors from Clayton M. Christensen to Adam Grant and company examples from Intel to Uber, HBR's 10 Must Reads 2017 brings the most important management conversations to your fingertips.

The University of California, Berkeley—widely known as "Cal"—is admired worldwide as a bastion of innovation and a hub for progressive thought. Far less known are the university's roots in plunder, warfare, and the promotion of white supremacy. As Tony Platt shows in The Scandal of Cal, these original sins sit at the center of UC Berkeley's history.