What the Fixed Ops?! (WTF?!) cover art

What the Fixed Ops?! (WTF?!)

What the Fixed Ops?! (WTF?!)

By: Russell Hill Charity Dunning
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About this listen

 Join automotive expert and entrepreneur Russell B. Hill and CMO Charity Dunning as they venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast.

Get new episodes by following our social media networks or by visiting us at www.FixedOPSMarketing.com/WTF.Copyright Russell Hill, Charity Dunning
Episodes
  • "Everyone Has an Innate Desire to Improve" - #automotive #sales #shorts

    "Everyone Has an Innate Desire to Improve" - #automotive #sales #shorts
    Jun 25 2025
    Chris Craig understands that everyone on the service drive wants to grow and improve. But how can they when there are so many training gaps?

    Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.
    https://calendly.com/don-278

    BE THE 1ST TO KNOW. LIKE and FOLLOW HERE
    www.linkedin.com/company/fixed-ops-marketing
    https://www.youtube.com/channel/@fixedopsmarketing

    Get watch and listen links, as well as full episodes and shorts:
    www.fixedopsmarketing.com/wtf

    Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!
    #podcast #automotive #fixedoperations
    Show More Show Less
    1 min
  • Filling the Gaps in Service Advisor Training - #automotive #sales #shorts

    Filling the Gaps in Service Advisor Training - #automotive #sales #shorts
    Jun 24 2025
    Chris Craig had been a fixed operations mainstay when he finally became a service advisor. And then...he realized there wasn't a lot of quality training available. So he set out to fill the gaps. Listen to find out how.

    Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.
    https://calendly.com/don-278

    BE THE 1ST TO KNOW. LIKE and FOLLOW HERE
    www.linkedin.com/company/fixed-ops-marketing
    https://www.youtube.com/channel/@fixedopsmarketing

    Get watch and listen links, as well as full episodes and shorts:
    www.fixedopsmarketing.com/wtf

    Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!
    #podcast #automotive #fixedoperations
    Show More Show Less
    1 min
  • Elevating Fixed Ops Content with Chris Craig of RockED - What the Fixed Ops?! Full Episode!

    Elevating Fixed Ops Content with Chris Craig of RockED - What the Fixed Ops?! Full Episode!
    Jun 23 2025
    In this episode, we sit down with Chris Craig, a leading Fixed Operations content writer from RockED, to explore the vital role of storytelling, training, and educational content in today’s dealership service departments. With a background rooted in the service lane and a passion for creating impactful learning experiences, Chris shares how well-crafted content can drive performance, boost retention, and elevate dealership culture.

    🔧 What You'll Learn:
    ✅ Strategies for engaging service advisors and techs
    ✅ How to build a culture of continuous learning
    ✅ Real-world examples of content that drives results
    ✅ Why Fixed Ops deserves a seat at the strategic table

    Whether you’re a Fixed Operations Director, Service Manager, or Dealer Principal, this conversation offers fresh insights into how educational content can be a competitive advantage.

    🛠️ About RockED:
    RockED creates custom content solutions to empower automotive professionals with the tools they need to succeed—whether on the service drive or in the training room.

    Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.
    https://calendly.com/don-278

    BE THE 1ST TO KNOW. LIKE and FOLLOW HERE
    www.linkedin.com/company/fixed-ops-marketing
    https://www.youtube.com/channel/@fixedopsmarketing

    Get watch and listen links, as well as full episodes and shorts:
    www.fixedopsmarketing.com/wtf

    Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!
    #podcast #automotive #fixedoperations
    Show More Show Less
    50 mins
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