What happens when a routine call turns into a race against time?
Meet Max—the young voice on the other end of the line—and hear how fast thinking, calm under pressure, and teamwork made all the difference.

This isn’t your typical 9-1-1 story. It’s a behind-the-scenes look at what it really takes to respond when every second counts—and the unexpected impact one call can have on an entire center.

Short. Raw. Real. And unforgettable.

Why are good people still leaving 9-1-1? It’s not the job—it’s the culture.

In this episode, Dr. Andre V. Jones unpacks the silent weight of organizational trauma and the leadership habits that unintentionally keep it alive. He introduces his THRIVE framework for building psychologically safe teams, and explains how his 80/20 Rule changed his life—and can change yours.

It’s time to shift from surviving to sustaining. This conversation is your roadmap to leading with purpose, protection, and power in 2025.

Big changes are here—The Director’s Dispatch is going live!

In this short but powerful episode, John Barney announces the next evolution of the podcast: live video. That’s right—raw, real conversations, face to face, unfiltered. Whether you're on shift or off the clock, you can now see the voices behind the mic. This is leadership like you’ve never seen it before.