Amy Riley is an international speaker, coach, author, and leader of The Courage of a Leader, with over two decades of experience developing leaders across various levels. Amy is a Certified Professional Behavioral Analyst (CPBA), a certified Tiara International LLC Coach, and certified in the Myers-Briggs Type Indicator® instruments. Her work with esteemed clients, which includes Cisco Systems, Deloitte, and Google Drive, focuses on helping leaders inspire and engage their teams toward extraordinary results. She holds a master’s degree in training and development with an emphasis in organizational development from Loyola University Chicago. Amy’s latest book, The Courage of a Leader, is a #1 international bestseller.

Have you ever wondered why some teams flourish under pressure while others crumble? What's the difference between a good leader and a great one? Could courage be the elusive key to unlocking potential and driving results that are nothing short of extraordinary?

Amy Riley, an expert on cultivating courageous leaders, offers insightful solutions to these questions. She delves into her unique perspective on leadership, discussing the four pillars of courage she believes are essential for anyone looking to make a marked impact. With over two decades of experience, Amy clarifies how leaders can inspire and engage teams to meet and exceed their goals. By focusing on authenticity, intentional communication, and embracing a culture of continuous learning, she presents a pathway for leaders at all levels to redefine their approach to leadership and achieve incredible outcomes.

In this episode of The Customer Wins, Richard Walker interviews Amy Riley, coach and leader of The Courage of a Leader, about the courage inherent to effective leadership. Amy shares the role of leadership in inspiring teams and achieving outstanding outcomes, the value of uncovering and challenging hidden limiting beliefs in leadership, the importance of defining one's personal leadership legacy, and the different facets of leadership courage.