Hello, and welcome to Tech Connects, Dice's podcast where we dig into the topics on tech hiring, recruiting and careers that matter to you. I'm your host, Nick Kolakowski.

Our latest guest has been on the show before: Katrina Collier, a recruiting expert who’s an author, speaker, mentor, and facilitator specializing in the human side of talent acquisition. Her passion is ensuring that recruiters and companies deliver a great candidate experience. Her latest book is titled “Reboot Hiring,” and it focuses on the ways that executives, managers, and other business leaders can effectively reboot a hiring process that’s only gotten more complicated and expensive in recent years.

As you’ll hear during our discussion, Katrina thinks that AI isn’t solving every issue confronting talent acquisition experts and recruiters right now. Instead, companies seeking to hire the best tech talent need to concentrate more than ever on the human side of things.

Here are some key takeaways from our chat:

First, the talent acquisition landscape has undergone significant changes due to the pandemic, economic fluctuations, and the rise of AI. Companies have over-hired and laid off staff multiple times, leading to a chaotic and uncertain environment. It may take some time for this situation to sort itself out, but it also creates opportunities for recruiters and companies who are willing to approach their hiring challenges with emotional intelligence.

Second, while AI offers potential benefits in TA, it can also introduce biases and challenges. It is important to use AI strategically and ethically, focusing on areas where it can add value, such as automation and data analysis. However, relying solely on AI can lead to suboptimal outcomes, especially when human judgment and emotional intelligence are crucial.

Third, despite the advancements in AI, human interaction remains essential for successful talent acquisition. Managers need to develop strong relationships with their TA teams, listen to their expertise, and collaborate effectively. By prioritizing human connection and understanding, companies can create a more engaging and effective hiring process.

Fourth, emotional intelligence is crucial for navigating the complex challenges of modern TA. Leaders must be willing to be vulnerable, admit their limitations, and seek guidance from their teams. By fostering a culture of collaboration and trust, leaders can create a more positive and productive work environment.

We’ve covered quite a bit in this episode, so give it another listen if there was anything you missed. We’ll see you next time, and remember—Dice is your best resource to find the tech talent you need to fill your open roles, and for tech professionals, the best place to grow your tech career.

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