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Ever wonder how to juggle life's chaos with grace and a sense of humor? Join us for a heartening chat with Paul, whose journey of managing personal hurdles and business challenges is both inspiring and insightful. From dealing with a significant other's medical concerns to the stress of building a new home, Paul has faced it all without losing sight of what truly matters: health and relationships. His story of acquiring another company amidst these pressures is a testament to his resilience. He shares the smart strategies he used to delegate tasks, especially IT, to keep his business thriving even during personal emergencies. Paul's positivity and laughter are infectious, and his insights on prioritizing what truly matters might just transform your perspective on balancing life and work.

In the second part of our conversation, we explore the dynamics of empowering a team to grow and succeed independently. By sharing his approach to fostering a culture of learning at one's own pace, Paul highlights the power of documenting processes and encouraging independent problem-solving. His strategy of blending speed with thoughtful learning has led his team to execute tasks with confidence and efficiency. Listen in to discover how fostering team autonomy not only bolsters business continuity but also nurtures a collaborative environment primed for continuous improvement. This episode is packed with lessons on resilience, adaptability, and the value of nurturing a self-reliant team amidst the unpredictable twists of life.

IT Haven:
https://ithavenpro.com

Paul Haven on LinkedIn:
https://www.linkedin.com/in/paul-havens-it-haven

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Hi, I’m Marc Thomas, Founder and CEO of Current TEK Solutions and CYBER GUARDIANS. If you or someone you know could benefit from our cutting-edge IT and cybersecurity services, we’d love to help. Reach out to us today to learn how we can secure and elevate your business. https://www.currentTEKsolutions.com

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What would you do if an unexpected tragedy changed your life forever? Our guest shares their deeply personal and emotional journey following a catastrophic car accident on Christmas Eve that left them facing life in a wheelchair. Hear how a spontaneous decision to start running fortuitously put them in peak physical condition, a factor that played a crucial role in their resilience and recovery. As they navigate the profound challenges of physical and emotional healing, their story becomes a testament to the power of determination and transformation after loss.

The episode takes a heartfelt look at the indispensable role of family and community in overcoming adversity. Our guest recounts how, amid the shock and sorrow, their family rallied together, each member providing the strength needed to endure and adapt. From the touching gestures of high school referees to the surprising support from Ohio State's president Gordon Gee and Coach Trestle, you'll learn how collective kindness and support became a cornerstone in their recovery journey.

We round off the conversation with a focus on gratitude and the unexpected blessings that emerge from hardship. Through stories of unexpected kindness, from supportive calls by coaches to uplifting messages from strangers, our guest highlights how gratitude can transform one's outlook even in the darkest times. This episode offers a powerful reminder to appreciate daily moments of kindness and to reflect on life's positive aspects, helping us all find resilience in the face of our own challenges.

==================================
📒 The Books Referenced in this Episode: 📒
===================================

Beyond 1%: Unleashing Your Potential Against All Odds Hardcover – by Brock Mealer (Author)
https://amzn.to/4dOA7wI

Visit Brock Mealer's website:
https://brockmealer.com

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Hi, I’m Marc Thomas, Founder and CEO of Current TEK Solutions and CYBER GUARDIANS. If you or someone you know could benefit from our cutting-edge IT and cybersecurity services, we’d love to help. Reach out to us today to learn how we can secure and elevate your business. https://www.currentTEKsolutions.com

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What if you could transform childhood adversity into a thriving business empire? Our guest for this episode did just that. Growing up in the foster care system, our guest faced significant challenges, yet they found strength in adversity, turning their circumstances into a powerful force for success. At the tender age of 13, they discovered a natural affinity for technology, which became not only a lifeline but a launching pad into the world of entrepreneurship. This episode promises a deep insight into how resilience, creativity, and a strong sense of self-sufficiency can shape an entrepreneurial spirit and drive someone to make a lasting impact in the world of IT and cybersecurity.

Journey with us as we explore the remarkable path of our guest, from fixing computers in exchange for home-cooked meals to founding leading IT and cybersecurity companies. Their story is an inspiring testament to how grit and innovation can lead to financial independence and business success. Listen in as they share their journey from a teenage tech enthusiast to a successful entrepreneur, emphasizing the importance of cutting-edge IT services to empower businesses in today's digital landscape. This is a story of turning challenges into opportunities, and a testament to the power of passion and perseverance.

MYDWARE IT Solutions Inc.:
https://mydware.com

Darryl Cresswell on LinkedIn:
https://www.linkedin.com/in/darryl-cresswell-mydware-it-solutions-inc

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Hi, I’m Marc Thomas, Founder and CEO of Current TEK Solutions and CYBER GUARDIANS. If you or someone you know could benefit from our cutting-edge IT and cybersecurity services, we’d love to help. Reach out to us today to learn how we can secure and elevate your business. https://www.currentTEKsolutions.com

Send us a text

What does it take to transform past mistakes into a path of consistent goodness? Our guest shares his journey from a tumultuous past to a life defined by integrity and personal growth. Have you ever wondered how your daily habits are shaping your true identity? Discover how he navigated the challenges of relationships and business with unwavering principles, illustrating the profound impact of habitual consistency in shaping who we become. Through candid anecdotes, he reveals the driving forces behind his multiple books, starting with 'Wired Differently,' and how these narratives aim to inspire others to commit to doing good, even when faced with adversity.

Join us and reflect on your own journey as we explore the intricate dance between temptation and redemption in today's distraction-laden world. Our guest candidly discusses the pervasive challenges of digital temptations and shares effective strategies for maintaining focus on spiritual and personal growth. He reveals how his faith has been a cornerstone in his journey, inspiring books like 'Drift Again' and 'Your Will Be Done,' which delve into themes of human imperfection and spiritual resilience. You'll learn about the daily habits that can help you build integrity and overcome adversity. Tune in to be motivated and encouraged on your path to personal development and to find the strength to stay true to your mission of spreading goodness.

Your Will Be Done: How To Become Wired Differently
by Todd Saylor (Author)

DriftAgain: 8 Traits of Supremely Purposeful People (Wired Differently)
by Todd Saylor (Author)

Wired Differently: Leveraging Your Favors on Fulcrum Principles
by Todd Saylor (Author)

The Wired Differently Experience:
@ToddSaylorWiredDifferently

Wired Differently:

Todd Saylor Wired Differently on Facebook:

Tom's Donuts "The Donut Capital Of The World":

Lake Life Traditions Grill:

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Hi, I’m Marc Thomas, Founder and CEO of Current TEK Solutions and CYBER GUARDIANS. If you or someone you know could benefit from our cutting-edge IT and cybersecurity services, we’d love to help. Reach out to us today to learn how we can secure and elevate your business. https://www.currentTEKsolutions.com

Send us a text

Imagine a world where your professional success isn't dictated by your appearance. Bold tattoos, vibrant hair colors, and cultural piercings shouldn't overshadow your skills and character, especially in industries as traditionally rigid as oil and gas. Join us as we challenge the outdated norms that equate conformity with competence, drawing from personal stories and workplace experiences in environments like Starbucks and McDonald's. We question why customer service standards are tied to old-fashioned ideas about appearances, advocating for a shift towards valuing diversity and individual expression across all job sectors.

In a world slowly embracing change, the path to self-expression and career advancement can still be fraught with challenges, especially for those from diverse backgrounds. We explore how the younger generation is redefining success by prioritizing authenticity over societal expectations, and how personal expression can be a powerful tool in breaking stereotypes. From contrasting historical business attire with modern acceptance to questioning materialistic measures of professional worth, we envision a future where your thoughts and contributions hold more value than superficial appearances. Join us in celebrating individuality and building supportive networks that foster a more inclusive society.

Desraie Thomas on LinkedIn:
https://www.linkedin.com/in/desraie

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• https://www.tiktok.com/@empowerelevatepodcast
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Hi, I’m Marc Thomas, Founder and CEO of Current TEK Solutions and CYBER GUARDIANS. If you or someone you know could benefit from our cutting-edge IT and cybersecurity services, we’d love to help. Reach out to us today to learn how we can secure and elevate your business. https://www.currentTEKsolutions.com

Send us a text

Discover the secrets to becoming a successful speaker and consultant in customer service excellence with our guest who transformed from a salon owner to a renowned industry expert. Are you eager to craft unforgettable customer experiences that leave a lasting impact? Learn how local speaking engagements led to national demand, culminating in the publication of 'Secret Service' in 2003, a book that revolutionized their career. Hear firsthand about working with top companies like Ritz Carlton and Starbucks, and the establishment of The DeJulius Group, a powerhouse in customer service consulting.

*Uncover the essential skills for mastering customer service and relationship building within any organization. Learn the '5 E's of Genuine Hospitality' and discover how to apply them effectively. We explore practical techniques like 'beat the greet' and the significance of positive language, illustrated through unique personal anecdotes and family traditions. Find out how to maintain strong interpersonal connections in our increasingly digital world, and why these skills are more valuable than ever.

Embark on a journey through the trials and triumphs of entrepreneurship, where lessons in resilience and the importance of a strong company culture are paramount. Our guest shares pivotal moments that shaped their business philosophy, emphasizing how to balance immediate successes with long-term reputation building. Hear why consistent customer service is crucial across all business seasons and learn strategies to ensure exceptional client care that guarantees continued loyalty. Don't miss this engaging conversation filled with practical strategies and inspirational stories that will inspire and empower you to elevate your customer service game.

John R. DiJulius III on LinkedIn:
https://www.linkedin.com/in/dijulius

The DiJulius Group
http://www.thedijuliusgroup.com

The Customer Service Revolution Podcast
https://thedijuliusgroup.com/the-customer-service-revolution-podcast

John R. DiJulius III on YouTube
https://www.youtube.com/@dijuliusgroup

Meet as Strangers Leave as Friends | John DiJulius | TEDxAkron
https://www.youtube.com/watch?v=QfWgKZzsuMc

📒 The Books Referenced in this Episode: 📒
===================================

The Employee Experience Revolution: Increase Morale, R

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Hi, I’m Marc Thomas, Founder and CEO of Current TEK Solutions and CYBER GUARDIANS. If you or someone you know could benefit from our cutting-edge IT and cybersecurity services, we’d love to help. Reach out to us today to learn how we can secure and elevate your business. https://www.currentTEKsolutions.com

Send us a text

Imagine waking up one day to find that your health is spiraling out of control, demanding immediate changes to your lifestyle. I had such a wake-up call with a hypertensive diagnosis, prompting me to take significant steps towards a healthier life. This episode isn't just about my journey, though; it's about the symbiotic relationship between mental and physical well-being, especially for those juggling high-stress roles, like business ownership. We explore actionable lifestyle changes—reducing alcohol, eating better, engaging in brain-stimulating activities, and the importance of taking time to disconnect from work. We also reflect on the priceless moments we often overlook, like coaching our kids' sports teams and savoring family time.

Ken Patterson, the Director of Community of Todyl, joins us to shed light on the profound impact of community in mental health. As we share heartbreaking stories of loss due to suicide and substance abuse, we underline the importance of vulnerability and open conversations, especially among men. Ken's heartfelt experiences emphasize the need for mutual support and fostering a stronger sense of togetherness. This episode serves as a powerful reminder: by prioritizing community well-being and checking in on each other, we can create an environment where meaningful connections and supportive dialogues thrive.

Ken Patterson on LinkedIn:
https://www.linkedin.com/in/kenpatterson16

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Hi, I’m Marc Thomas, Founder and CEO of Current TEK Solutions and CYBER GUARDIANS. If you or someone you know could benefit from our cutting-edge IT and cybersecurity services, we’d love to help. Reach out to us today to learn how we can secure and elevate your business. https://www.currentTEKsolutions.com

Send us a text

Get ready to unlock the secrets of transformational leadership with our special guest, Mark Pansiera, CEO and partner of the Pacific Institute. Mark, a third-generation funeral director, shares his incredible journey from his family's funeral business to inspiring leaders globally. You'll learn how the Wings of Hope program, which he created, helps individuals navigate grief and celebrate the lives of their lost loved ones. Mark's unique perspective on empathy and caregiving has been pivotal in his evolution into a sought-after global consultant, and he offers profound insights on how mindset shifts can lead to personal and professional growth.

Facing fear head-on is the centerpiece of Mark's message. Discover the mental technology tools from the Pacific Institute that catalyzed his transition from funeral director to global speaker. Mark opens up about overcoming imposter syndrome, battling negative thoughts, and the importance of focusing on desired outcomes. He will inspire you with his personal anecdotes and practical advice on the value of stepping outside your comfort zone. Learn strategies to tackle fear, take chances, and embrace cognitive dissonance to achieve lasting change in both your personal and professional life.

Mark also dives into the nuanced balance between ego and service, highlighting the need for holistic wellness and organizational transformation, especially in a post-pandemic world. From leadership mindset shifts inspired by James Clear's "Atomic Habits" to the significance of maintaining daily positive habits, he shares actionable steps you can take to elevate your performance. Whether you're aiming to enhance your leadership skills or seeking personal growth, this episode is packed with wisdom and strategies to help you transform limiting beliefs and thrive in any endeavor.

Mark Panciera: https://www.markpanciera.com
Mark on LinkedIn: https://www.linkedin.com/in/markpanciera
The Pacific Institute: https://thepacificinstitute.com
Mark on TedX: https://www.youtube.com/watch?v=QH49Sqtc8lE

📒 Resources Referenced in this Episode: 📒

Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones – by James Clear
https://amzn.to/4guOQyy

Outlive: The Science and Art of Longevity – by Peter Attia MD, Bill Gifford
https://amzn.to/3XIKeOb

The Other S

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Hi, I’m Marc Thomas, Founder and CEO of Current TEK Solutions and CYBER GUARDIANS. If you or someone you know could benefit from our cutting-edge IT and cybersecurity services, we’d love to help. Reach out to us today to learn how we can secure and elevate your business. https://www.currentTEKsolutions.com