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  • Zero

  • Eliminating unnecessary deaths in a post-pandemic NHS
  • By: Jeremy Hunt
  • Narrated by: Jeremy Hunt
  • Length: 8 hrs and 20 mins
  • 4.6 out of 5 stars (52 ratings)

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Zero

By: Jeremy Hunt
Narrated by: Jeremy Hunt
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Summary

How many avoidable deaths are there in the NHS every week?

150.

What figure should we aim for?

Zero.

The NHS is the pride of Britain. It's an army of highly skilled and talented healthcare professionals, armed with the most cutting-edge therapies and medicines, and a budget bigger than the GDP of most countries in the world.

Yet avoidable failures are common. And the result is tragic deaths up and down the country every day.

Jeremy Hunt, the longest-serving Health Secretary in history, knows exactly what the cost is. In the letters he received from bereaved family members, he was constantly confronted by the heart-breaking reality of slip-ups and mistakes.

There is increasing conflict between public pride in the NHS and the exhausted daily reality for many doctors and nurses, now experiencing burnout in record numbers. Waiting lists are up, staffing numbers inadequate, and all the while an ageing population and medical advances increase both demand and expectations. With pressures like these, is it surprising that mistakes start to creep in?

This great British institution is crying out for renewal. In Zero, taking the broadest approach, thinking through everything from staffing to technology, budgets to culture, Hunt presents a manifesto for that renewal.

Mistakes happen. But nobody deserves to become a statistic in an NHS hospital. That's why we need to aim for zero.

©2022 Jeremy Hunt (P)2022 Hachette Audio UK

What listeners say about Zero

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  • Overall
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informative

pleased to hear insight and see spotlight shined on the major issues affecting our NHS

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Honest, concise but nothing new

Very clear, nicely read too, and accurate representation of the NHS today. No real solutions put forward though.

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Absolute must

This is an absolute must for any one who works in or is a patient of the NHS. And anyone involved with any other healthcare system or plan now or in the future.

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A must read

I like many NHS staff have bemoaned the tenure of Jeremy Hunt particularly living through the year on year so called efficiency savings. However, I have also at the same time respected the moves he made to improve safety. I have always felt conflicted. The two agendas he had have clashed on the front line. I was intrigued to listen to Zero as I felt it showed deep reflection and a true humbleness. The book being narrated by Jeremy enabled a unique insight into the deeply personal emotion at points. As each chapter passed I respected and I think better understood what it was to be Secretary of State for Health. I cried numerous times at the stories of those who lost loved ones and was inspired by Jeremy’s genuine drive to change things for the better. My hope is that this reflective review will shape the next chapter of his political career and hope if he becomes the next Prime Minister he holds Zero in mind with every decision he makes about the NHS. I will watch with genuine hope.

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Really worthwhile listening

I found the book to be a compelling read - very well narrated, with a story that I wanted to keep listening to - so the book read itself in a couple of days! He is able to pass on a unique perspective of the NHS, especially given the length of his tenure. I had thought that it was impossible to understand or change and probably needed reinventing. But it takes what I thought were impossible problems, analyses them from a patient point of view, shows that there are some key areas to concentrate on and, most of all, that there are people doing amazing things that need to be supported and co-ordinated. I was impressed by the honesty in the book - it seemed to be written from the heart, rather than for a political gain! The NHS obviously concerns us all and, I would say that, everyone who can, should read it!

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Groupthink and Just Culture

A fantastic book detailing the problems with the NHS and health care in general. A great read despite what you might feel about the political leans of the author.