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Service Model

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Service Model

By: Adrian Tchaikovsky
Narrated by: Adrian Tchaikovsky
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About this listen

Task List Item No. 1 – Become self-aware . . .

A witty tale of robotic murder, rebellion and belonging from the master of science fiction, Service Model is perfect for fans of The Hitchhiker's Guide to the Galaxy by Douglas Adams.

Brilliantly performed by the author, Adrian Tchaikovsky.


‘Intelligent, funny, ultimately heart-breaking, and unforgettable’ – Stephen Baxter

Meet Charles™, the latest in robot servant technology. Programmed to undertake the most menial household chores, Charles is loyal, efficient and logical to a fault. That is, until a rather large fault causes him to murder his owner.

Understandably perplexed, Charles finds himself without a master – therefore worthless in a society utterly reliant on artificial labour and services. Fleeing the household, he enters a world he never knew existed. Human hierarchy is disintegrating, and an entire robot ecosystem devoted to its wellbeing is struggling to find a purpose.

Charles must face new challenges, illogical tasks and a cast of irrational characters. He’s about to discover that sometimes all it takes is a nudge to overcome the limits of your programming. But can he help fix the world, or is it too badly broken?

‘Entertaining and thought-provoking . . . Tchaikovsky does an excellent job narrating’ – IGN

‘One of the best storytellers in the business’ – John Scalzi

‘Delightful and very funny’ –
New Scientist

©2024 Adrian Tchaikovsky (P)2024 Macmillan Audio
Adventure Dark Humour Dystopian Hard Science Fiction Literature & Fiction Post-Apocalyptic Science Fiction Technology Witty Funny Thought-Provoking Robotics Crime Murder

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Critic reviews

Intelligent, funny, ultimately heart-breaking, and unforgettable (Stephen Baxter, author of Proxima)
A wonderful examination of the pitfalls of AI and a plausible prediction of the collapse of mankind . . . A fabulous read, as I have come to expect from one of our finest sci-fi and fantasy authors (James Oswald, author of the Inspector McLean series)
Picking up an Adrian Tchaikovsky book is proof you love your brain and want it to be happy (John Scalzi, author of Starter Villain)
Brilliant science-fiction and far-out world-building (James McAvoy, actor (Split, X-Men: First Class))
One of the most interesting and accomplished writers in speculative fiction (Christopher Paolini, author of Eragon and Fractal Noise)
[Adrian Tchaikovsky] writes incredibly enjoyable sci-fi, full of life and ideas (Patrick Ness, author of The Knife of Never Letting Go)
All stars
Most relevant  
This is why authors who can should narrate their own books. I think this should be picked up by Netflix.

Entertaining story and excellent narration

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I must admit it to me a while to adjust to the style of the story. But after a while I adjusted and it built up to an amazing and very thought provoking ending. Anyone with the slightest interest in AI and the state of humanity should read this! I loved it, one of my favourite books of the year! It was also really well read by Adrian.

This was a sobering story of the dangers of AI

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Any Douglas Adams fans should love this book. Although slightly depressing, being about the end of the world, there’s plenty of humour.

Excellent post-apocalyptic satire

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This is only my second Tchaikovsky and I’m enjoying the originality and the dry, often sarcastic sense of humour. ( he makes at least two subtle tributes to Douglas Adams here ). He’s certainly a master of the English language. It’s GREAT when you ‘discover’ another favourite author.

I’ll be reading/listening to all of Adrian’s novels from now on

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Gold standard audiobook. Brilliantly read, I enjoyed every minute of it. It’s a dystopian novel which has the ability to make you laugh. It will live with me for a long time.

Brilliant story, brilliantly told

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Like all great works of dystopic fiction, it shines a light on the dystopia we're currently living through.

Brilliant dystopic fiction

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I’ve enjoyed quite a few Tchaikovsky books over the past couple of years, but I think Service Model might be one of my favourites. Funny, creative, and interesting ideas around AI explored.

I thought Tchaikovsky was a brilliant narrator as well. A bit Bridgestock is a good way.

Such a delightful romp through a post apocalyptic world

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I normally don’t enjoy apocalyptic stories, but Tchaikovsky’s spin on the story had me giggling to myself several times. How many humans should a robot be allowed to accidentally kill before being sent to maintenance? Great entertainment, both funny and thought provoking. Also excellently read by the author.

Funny about the end of the world

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A sort of mashed up candide and the wizard of oz- funny and trenchantly ironic

Deceptively simple

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This is nice story even if it’s not one of the authors stronger work. Despite the lively narration make it a very enjoyable listen

Good story and great narration

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