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Conversational Intelligence

How Great Leaders Build Trust & Get Extraordinary Results

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Conversational Intelligence

By: Judith E. Glaser
Narrated by: Karen Saltus
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About this listen

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.

PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your My Library section along with the audio.

©2013 Judith E. Glaser (P)2014 Gildan Media LLC Business Communication Career Success Communication & Social Skills Leadership Management & Leadership Personal Development Time Management & Productivity Business Career Employment Human Brain Intelligence Community

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Critic reviews

"Glaser's idea of C-IQ provides an excellent guide to improving effectiveness both on the job and outside the office and should stimulate "thinking different" among practitioners, faculty, and students of business. High recommended." ( Library Journal)
All stars
Most relevant
Although the performance is a little robotic, the content is both interesting and enlightening. The conversational dashboard clearly identifies the 3 levels of conversion and how to work with others to co-create. A great read for leaders who want genuine impact on their organisation and colleagues.

Life changing ideas.

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I like the 3 levels of conversation, it's a simple concept and can be used immediately.

Interesting topic

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I’m doing a coaching degree & this has been very valuable to my learning. It is excellent, engaging & easy to understand, Dowload the pdf before listening as it is a good reference document. Highly recommend.

Engaging & very well read

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Firstly, the narration is horrible. It's so one tone and airy that it might as well be text to speech. That factor really didn't help.
Apparently, common sense isn't common at all. That's all this book really is. I saw as campaigns on Facebook and this was being offered as revolutionary understanding. What BS! There's nothing here you won't get in a million other personal development books. The author seems to think she discovered common sense and has packaged it up in corporate speak.
I listened all the way through, trying to find one redeeming quality or bit of information. I found none. Even the usual misinterpretation of Albert Meharabian's %'s of communication was in here.
If you've never read a self help book, taken a course or had much common sense and you like having obvious things handed to you with special names, this book is for you.
It's rare I use Audible's returns option on personal development books but this one is going back. Save yourself the bother and get something useful.

A book that says a lot without saying much

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