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Root Cause Analysis: Closing Skills Gaps Effectively
Nov 16 2024
Length: 15 mins
Podcast

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Root Cause Analysis: Closing Skills Gaps Effectively

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Summary
In this episode, we delve into the essential role of Root Cause Analysis (RCA) in addressing skills gaps and solving problems effectively. We explore two primary RCA techniques: Why Reality Charting and Ishikawa Diagramming, and discuss methods for prioritizing root causes, including Multivoting and the Importance-Difficulty Matrix. Learn about the investigative, data-driven approach of RCA and the required deliverables for successfully conducting and reporting analyses. Whether you're closing skills gaps or tackling organizational challenges, this episode provides a clear roadmap for actionable solutions.

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