Alessandra on…The Sales Edge
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Narrated by:
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Tony Alessandra
About this listen
Turn your customers into business apostles who "preach the gospel" according to your company. Dr. Alessandra focuses on how everyone in your organization can become more customer-driven and less operations-driven; how to turn moments of misery into moments of magic for your customers; and how to create customer intimacy, customer retention, and customer satisfaction, which leads to customer loyalty.
©1996 Dr. Tony Alessandra (P)2006 Dr. Tony Alessandra
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