Meredith Bell is a performance improvement expert and author. As the President and Co-founder of Performance Support Systems, Meredith and her team have produced tools and software to help leaders improve performance by inspiring others to do their best work. The 360-Degree feedback tool her organization created has helped countless leaders build effective communication with their teams. Meredith has also written various business books including Connect With Your Team: Mastering the Top 10 Communication Skills. Today, Meredith shares her journey from teaching to co-founding her publishing and software company. She explains how the 360-degree feedback tool was developed and how it helps coaches and leaders. She reveals a simple method of raising self-awareness and a helpful lesson she learned in working with her business partner. Meredith also discusses how to build trust with your team and help them feel valued, as well as how expressing appreciation helps others value themselves. “When we can go in and speak calmly and confidently to someone, the chances are better that they can hear us.” - Meredith Bell This week on The Unwritten Rules Podcast: The journey that led to Meredith creating her own software and publishing companyHow the 360-degree feedback tool was developed and how coaches and organizations use itA simple way to raise your self-awareness when working with othersA lesson that Meredith learned when working with her business partnerHow to build trust with your team and make them feel valuedHow you can give effective feedback to your team and bossHow Meredith developed her service mindsetWhy learning to help a person is a key to assisting in their self-developmentHow expressing appreciation helps people value themselvesWhat’s next for Meredith and her team Resources Mentioned: Book: The Prosperous Coach: Increase Income and Impact for You and Your Clients by Steve Chandler and Rich LitvinBook: Connect With Your Kid: Mastering the Top 10 Parent-Child Communication Skills by Dennis Coates Our Favorite Quotes: “Ask some version of this question: ‘What’s one thing I can do differently to make your experience working with me better?’” - Meredith Bell“We all want to feel like we matter; it’s a core human need.” - Meredith Bell“The better we help other people feel about themselves, the more they can contribute” - Meredith Bell Connect with Meredith Bell: Performance Support Systems Inc. Performance Support Systems Inc on LinkedInMeredith Bell’s WebsiteBook: Connect With Your Team: Mastering the Top 10 Communication SkillsBook: Peer Coaching Made Simple: How to Do the 6 Things That Matter Most When Helping Someone Improve a SkillPodcast: Strong for PerformanceMeredith Bell on LinkedInMeredith Bell on FacebookMeredith Bell on Twitter Writing the Rules of Women Leadership Thanks for tuning into today’s episode of The Unwritten Rules with your host, Helen Appleby. If you enjoyed this episode, please head over to Apple Podcasts to subscribe and leave a rating and review. Don’t forget to follow us on Facebook and LinkedIn and share your favorite episodes across social media. And for even more great content, insight, and inspiration on women’s leadership, visit our website. While you’re there, be sure to grab your free gift - the first chapter of my latest book, The Unwritten Rules of Women’s Leadership, is available to hear for free on my website. Visit www.theunwrittenrules.com to listen today.
