Beauty Cookson is no beauty. She's a plain, timid girl who constantly feels inferior to the super-confident, snooty girls at school. Worse than the teasing in the playground, though, is the unpredictable, hurtful criticism from her father. Beauty and her meek, sweet mother live in uneasy fear of his fierce rages, sparked whenever they break one of his fussy house rules.

Ruby and Garnet are ten-year-old twins. They're identical, and they do everything together, especially since their mother died three years earlier – but they couldn't be more different. Bossy, bouncy, funny Ruby loves to take charge, and is desperate to be a famous actress, while quiet, sensitive, academic Garnet loves nothing more than to curl up with one of her favourite books.

"Where do baby apes sleep? In apricots! I'm Elsa, and that's one of my jokes (I tell LOTS of jokes and I'm going to be a big star one day). I do my best to cheer my family up - but no one seems to laugh much any more. Not since we lost our lovely house and had to move into a bed and breakfast hotel."

India lives in a large, luxurious house with a mum she can't stand and a dad she adores, though he hasn't had much time for her recently. She seeks solace in her journal, which she keeps in sincere imitation of her heroine, Anne Frank. Treasure lives on the local council estate with her loving and capable grandmother. She is devoted to her nan but lives in fear of having to go back to live with her mother and violent stepfather. A chance meeting sparks a great friendship between the girls.

Dolphin adores her mother, Marigold. She's got wonderful clothes, bright hair and vivid tattoos all over her body – a colourful lady, to match her colourful life. But Dolphin's older sister, Star, is beginning to wonder if living with Marigold's fiery, unpredictable moods is the best thing for the girls.

You look as if you've seen a ghost!' Jade is so used to living in the shadow of Vicky, her loud, confident best friend, that when a tragic accident occurs, she can hardly believe that Vicky's no longer around. But Vicky's a sparky girl who's not going to let a small thing like being dead stop her from living life to the full! Whether Jade is in lessons, out running or tentatively trying to make new friends, Vicky is determined to make her presence felt ...

Gemma and Alice were born on the same day and have been devoted best friends ever since. Despite Gemma's larger-than-life personality and Alice's quieter, calmer character, the two are inseparable – until Alice has to move house, all the way to Scotland. Gemma is utterly distraught, particularly at the thought that Alice might find a new best friend. Is there anything Gem's brothers, or perhaps her Grand dad, can do to help?

I'm Sadie and I'm nearly nine. Mum's a childminder, but she doesn't have to mind me. I can mind myself, easy-peasy. Lucky for Mum, because now she's got the flu, so I've got to mind her – and help with all the babies!

Quiet, cautious Pearl has always adored her bold, brash, bad big sister Jodie. When their parents get new jobs at a grand, fusty old boarding school, Melchester College, the girls have to move there – and when they arrive, things start to change. Jodie has always been the leader – but now it's Pearl who's making new friends. Jodie just seems to be getting into more and more trouble – arguing with Mum, scaring the little children, flirting with the gardener.

Sunset lives a life of luxury with her beautiful ex-model mum, her world-famous ex-rocker dad, and two little celeb siblings. But life on the red carpet is no compensation for rowing parents, constant nagging, intensive media scrutiny, and no real friends. Destiny, on the other hand, is an only child living on a rundown estate with a sickly but devoted mum who constantly tells her she's really the daughter of a famous former rock star...

Em adores her funny, glamorous dad – who cares if he's not her real father? He's wonderful to her, and to her little brother Maxie and sister Vita. True to form at Christmas, Dad gives them fantastic presents, including a real emerald ring for his little Princess Em.Unfortunately he's got another surprise in store – he's leaving them. Will Dad's well-meaning but chaotic attempts to keep seeing Em and the other children help the family come to terms with this new crisis?

Violet has always been in the shadow of her mesmerising, controlling brother, Will - by turns delightful and terrifying. Now that Will has learnt a shocking secret about his own past, things seem to be getting worse. Violet retreats further into her fantasy world built around the fairy characters created by her favourite author, Casper Dream.

When life with Jayni's violent-tempered father becomes too frightening to cope with, Jayni, her mum and her little brother Kenny are forced to escape in the middle of the night. Slipping out of the house unseen, travelling up to London by train and checking into a hotel – it's almost like playing an elaborate game. They even make up false identities to protect their secret, and Jayni becomes the glamorous-sounding Lola Rose.

It’s 1953, the year Elizabeth is to be crowned Queen of England. Elsie Kettle can't wait to go to London to see the celebrations on Coronation Day. Elsie lives with her Nan – her mum works as a showgirl, so she's not around very often. Spirited and imaginative, but often lonely, Elsie longs for a best friend. Luckily, she and Nan are very close; Elsie just wishes she was allowed a cat to keep her company sometimes.

Tilly can't believe it when her best friend, Matty, is asked to be a bridesmaid. In Tilly's favourite daydream, she's kitted out in the most beautiful bridesmaid dress, walking down the aisle behind a beautiful bride. The one wedding she'd really like to attend is her own mum and dad's. But as that's never going to happen, it's time for Tilly to make her own dream come true - and put her bridesmaid services up for hire....